One child under 6 years is generally
granted a reduction of 50% of the
tour price, proved that he/she is
accompanied by at least two full
paying adults and stays in the same
room.
Deposit
A deposit of 30% of the tour price
per person is required upon
confirmation of your booking. (If
this amount is less than $ 200 per
person, full payment will apply ).
Once a deposit is received it is
understood that you have read,
understood and accepted all our
Terms and Conditions. The remaining
balance of the tour price (70%) is
due upon arrival in Vietnam, payable
at one of our office in Hanoi or the
others appointed in the confirmation
Payment
Pay online with Red dragon Junk
Please send this form to fax number
: (+844) 3926 3858 or scan it then
send by email to :
info@reddragonjunk.com
Cancellations & refund
All cancellations must be received
in writing, sent to us via fax or
email. The following rules apply for
cancellations:
• More than 14 days prior to
departure: The total deposit paid to
us will be valid for one (1) year
from the date the deposit was
received. During this time (365
days) the amount can be applied to
other tours and services if
available. After one (1) year the
deposit amount is forfeited.
• Less than 14 days prior to
departure: Complete forfeiture of
deposit, due to hotel/ boat charges
we incur for guest no-shows.
Unused services
No refunds or exchanges can be made
with respect to accommodation,
meals, sightseeing tours, transport
or any other services, included in
the tour price, but not utilized by
the tour members.
Travel documents will be compiled
after the deposit has been received
and are sent two or three weeks
prior to departure. These documents
will be sent via email, and should
be printed out by participants and
retained as a receipt.
Responsibility
All possible care is taken to ensure
that our suppliers maintain the
highest possible standards. However,
we are not responsible in any way
for problems, however they arise,
that result from the booking of
services we do not directly control.
First Choice, affiliated companies,
servants or agents shall not be
responsible or become liable in
contract or tort for any injury,
damage, loss, delay to person or
property, additional expenses or
inconvenience caused directly or
indirectly due to any events beyond
our control.
Validity
This information is val at the time
of publication but is subject to
change without prior notice.
However, should any changes occur,
they will be posted on the website
immediately. However, should the
Terms and Conditions change after
the deposit is paid, the Terms and
Conditions under which the deposit
was paid shall apply.
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